Two-Year Anniversary of Customer Experience Executive Order: Pt. 5 Improving Access to Food and Nutrition

Published on January 31, 2024

The U.S. Department of Agriculture is committed to connecting all Americans with healthy, safe, affordable food sources. Towards fulfilling that commitment, USDA’s Food and Nutrition Service (FNS) has launched multiple customer experience (CX) initiatives since President Joe Biden issued in December 2021 the Executive Order directing federal agencies to improve the experience for customers accessing government services and benefits.

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